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John R. Durant
Mar 25, 20213 min read
Team Burnout: Treatment & Prevention
You can almost never go wrong when taking the time to ask how someone is doing and then listening. Take notes and reflect on what you...
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John R. Durant
Feb 2, 20213 min read
Find the Root Causes of Root Causes
Talk to line-level people, and learn from them. You might not like what you hear, and that’s probably a good thing. In my parent’s humble...
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John R. Durant
Nov 24, 20203 min read
Hire Yourself as Chief Mistake Officer
We must set the example for how to deal with blunders, disappointments, and gaffes
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John R. Durant
Nov 12, 20203 min read
Keeping Score In The Wrong Game
Sometimes we feel that we're competing with those whose help we need. If you're competing with your allies, you're playing the wrong game.
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John R. Durant
Sep 8, 20204 min read
Culture Is Action: The Polaris Example
Culture is about what people, tools, and systems do and how they function. Culture is action.
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